BDG Game - Privacy Policy

Information We Collect

Account & Registration Data

When you register or interact with BDG Game on bdggameofficial.in.net, we may collect the following categories of personal information:

• Identity data: name, username, or display name you choose at registration.
• Contact data: email address and, where provided, mobile number.
• Financial data: transaction records, deposit and withdrawal history, and payment-instrument type (we do not store full card or bank-account numbers).
• Profile data: game preferences, play history, bonus usage, and account settings.

Technical & Usage Data

We automatically collect certain technical information when you access BDG Game:

• IP address, browser type, and operating system.
• Device identifiers and mobile-network information.
• Pages visited, features used, click-stream data, and session duration.
• Cookies, pixel tags, and similar tracking technologies as described in our Cookie Notice.

Information from Third Parties

We may receive information about you from payment processors, identity-verification providers, fraud-prevention services, and publicly available sources, which we combine with data we hold to maintain account integrity and comply with applicable law.

How We Use Your Information

Service Delivery & Account Management

We use your personal data to create and manage your BDG Game account, process deposits and withdrawals, deliver gameplay features, and provide customer support. This processing is necessary for the performance of our contract with you.

Security, Fraud Prevention & Legal Compliance

We process identity, financial, and technical data to:

• Detect, investigate, and prevent fraudulent transactions and unauthorised account access.
• Comply with anti-money-laundering (AML) and Know Your Customer (KYC) obligations under applicable Indian law.
• Respond to lawful requests from regulatory and law-enforcement authorities.

Service Improvement & Analytics

We analyse aggregated usage and technical data to understand how players interact with BDG Game, diagnose technical issues, and improve platform performance. Where analytics involve identifiable data, we rely on our legitimate interest in improving our services, balanced against your privacy rights.

Marketing Communications

With your consent, we may send you promotional offers, bonus notifications, and updates about new BDG Game features by email or SMS. You may withdraw consent at any time by clicking "Unsubscribe" in any marketing message or by updating your communication preferences in your account settings.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting obligations. Financial and KYC records are generally retained for a minimum of five years after account closure, in line with Indian regulatory requirements.

Your Rights

Rights Available to You

Subject to applicable law, you have the following rights in relation to the personal data BDG Game holds about you:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may ask us to correct inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data where we no longer have a lawful basis to retain it.
• Right to restriction: You may ask us to restrict processing of your data in certain circumstances, such as while a dispute is being resolved.
• Right to data portability: Where processing is based on consent or contract and is carried out by automated means, you may request that we provide your data in a structured, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing carried out on the basis of our legitimate interests, including direct marketing.

How to Exercise Your Rights

To exercise any of the rights listed above, please submit a written request to our support team using the contact details in the "Contact Us" section below. We will respond within 30 days of receiving a valid request. We may need to verify your identity before fulfilling your request. No fee is charged for reasonable requests; however, we reserve the right to charge a reasonable administrative fee or decline manifestly unfounded or excessive requests.

Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable law, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.

Contact Us

For privacy-related queries, rights requests, or concerns regarding BDG Game, please contact our Data Privacy team:

Email: [email protected]

We aim to acknowledge all privacy enquiries within 72 hours and provide a full response within 30 days.